IBIS BIRMINGHAM CENTRE NEW STREET STATION HOTEL, Birmingham – A Smart Stay in the City
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Key details
About the Hotel
21 Ladywell Walk,
Birmingham,
United Kingdom,
B5 4ST,
West Midlands
Rooms & Amenities
Ibis Birmingham Centre New Street Station Hotel offers 159 modern rooms with air conditioning, free Wi-Fi, flat-screen TVs, and tea/coffee facilities. Each room includes a private bathroom with a shower, complimentary toiletries, and a hairdryer. Upper-floor rooms are accessible by elevator.
Dining Options
The hotel serves a cooked buffet breakfast from 06:30 to 10:00 on weekdays. The restaurant provides meals, while the 24-hour bar offers drinks and hot food. Snacks are available day or night at the bar or reception.
Leisure & Services
Guests can use free Wi-Fi in public areas and watch TV in common spaces. The hotel has 7 meeting rooms, a 24-hour front desk, luggage storage, and facilities for disabled guests. Private parking is available for GBP 12 per day.
Location & Access
The hotel is in Birmingham's Chinese Quarter, a 3-minute walk from New Street Station and Bullring Shopping Centre. Nearby landmarks include the Statue of Horatio Nelson (0.5 km), Birmingham Cathedral (1 km), and Bullring & Grand Central (0.5 km). Edgbaston Cricket Ground is 1.5 mi away.
Additional Services
The hotel provides express check-in/check-out, dry cleaning, and a conference center. Minors under 18 must be accompanied by parents. Rooms feature electric kettles, work desks, and carpeted floors.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Wi-Fi in rooms
Parking
GBP 15 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Billiard tables
Guest Parking
Electric kettle
Services
Housekeeping
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Wi-Fi in rooms
Heating
Tea and coffee facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
21 Ladywell Walk,
Birmingham,
United Kingdom,
B5 4ST,
West Midlands
Map view
21 Ladywell Walk,
Birmingham,
United Kingdom,
B5 4ST,
West Midlands
City landmarks
Gallery
Gas Hall Exhibition Gallery
970 m
Museum
Thinktank Birmingham Science Museum
1.3
km
Church
Birmingham Cathedral
1.3
km
Library
Library of Birmingham
1.1
km
Gallery
Ikon Gallery
1.5
km
Aquarium
National SEA LIFE Centre Birmingham
1.6
km
Landmark
Hall of Memory
1.3
km
Landmark
Burnaby Memorial
650 m
Church
Birmingham Oratory
2.2
km
Landmark
Chamberlain Clock
1.7
km
Museum
Coffin Works
1.2
km
Mall
Brindley Place
1.5
km
Museum
Museum of the Jewellery Quarter
2.0
km
Event hall
International Convention Centre Birmingham
1.4
km
Church
St Alban the Martyr
1.2
km
Landmark
Birmingham and Midland Institute
980 m
Stadium
St. Andrew's Stadium
1.4
km
Church
Saint Paul's Church
1.3
km
Square
Chamberlain Square
800 m
Monument
Joseph Sturge memorial
1.6
km
Landmark
Colmore Gate
1.0
km
Mall
The Mailbox
790 m
Square
Centenary Square
1.2
km
Landmark
Three Wise Men
1.3
km
Nearby
Mall
Bullring & Grand Central
460 m
50 - 54 Inge St / 55 - 63 Hurst St
Birmingham Back to Backs
130 m
Art object
Statue of Horatio Nelson
430 m
Church
Saint Martin in the Bull Ring
370 m
New St.
Rotunda
410 m
Shopping Area
The Arcadian Centre
90 m
Restaurants
Malaysian Delight
10 m
8 Ladywell Walk
Peach Garden
40 m
34 Ladywell Walk
New Sum Ye
100 m
Unit B206 Arcadian Centre 70 Hurst Street
Look In Takeaway Restaurant
40 m
6 Ladywell Walk
The Sly Old Fox Theatre Birmingham
110 m
54-56 Hurst Street
Mr Pretzels Bullring
110 m
Upper Dean St Upper Mall West Bullring
Grand Central Kitchen Birmingham
220 m
7 Stephenson Street Adjacent to Metro Tram stop opposite New Street Station.
Soul Shack at The Sunflower Lounge
280 m
76 Smallbrook Queensway
Dixy Chicken
130 m
21 Hurst Street
The Meat Shack
180 m
17 Thorp Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
90%
enjoyed their stay & would return
Clean
Convenient location
Nightclub noise
Service communication issues
9.0/10
Perfect
Rooms
6.6
Location
7.9
Service
8.1
Dining
6.9
Guest reviews
9.0/10
based on 8 reviews
3.5/5
based on 2292 reviews
7.4
7.4/10 based on 6075 reviews
#56 of 129 hotels in Birmingham based on Tripadvisor
Harold
United Kingdom,
February
2024
8.0/10
Having paid a high price for the room, I found it to be clean but small with limited amenities. The hotel's location was unbeatable, and the staff was extremely friendly and helpful. However, the lack of air conditioning made the room a bit stuffy.
Rooms
7.0
The room was clean and a bit small but adequate for the city center. The lack of air conditioning was a drawback due to small windows.
Service
9.0
The staff was amazing and very helpful, making the stay pleasant. They were genuinely friendly and helpful with any requests.
Location
8.0
The hotel's location in the middle of Chinatown was convenient for the city center activities, with great nearby attractions like 'the Arcadian'.
Dining
6.0
The dining experience offered good choices but lacked proper temperature control for food hygiene.
Facilities
7.0
Louis
United States,
November
2023
7.0/10
The hotel had its ups and downs. While the rooms were spotlessly clean, the space was limited and there was a noticeable smell of cigarette smoke lingering. The service was upbeat and welcoming, although a bit too friendly at times. The location was perfect for accessing key attractions, but not ideal due to the surrounding atmosphere. The dining experience offered a surprisingly good variety but fell short in some areas. Overall, a mix of positive and negative experiences.
Rooms
6.0
The rooms were a bit of a mixed bag. Despite being spotlessly clean, the smell of cigarette smoke was noticeable, and the space was limited.
Service
7.0
The service was upbeat and welcoming, although at times overly friendly. They were helpful when needed.
Location
8.0
The location was great for accessing key attractions like the bullring, hippodrome, and mailbox, but the surrounding atmosphere might not be to everyone's taste.
Dining
7.0
The dining experience had its highlights with a great variety offered, but there were some areas where improvements could be made.
Facilities
7.0
The facilities were adequate for a comfortable stay, with some room for enhancement in certain areas.
Thomas
United Kingdom,
October
2023
7.6/10
I had a mixed experience at the hotel. The rooms were decent, but unfortunately, the noise from the corridor was disturbing. On the positive side, the service was top-notch with attentive staff. The location was ideal for exploring the city, especially China Town, but the dining options left something to be desired.
Rooms
7.0
Despite the noise from the corridor, the room itself and the bedding were satisfactory.
Service
9.0
The service was exceptional. The staff could anticipate needs and were always friendly and efficient.
Location
8.0
The hotel's location in China Town was great for exploring the city and accessing the train station.
Dining
6.0
Although the staff were welcoming, the dining area layout was confusing, and the prices were a bit steep for the offerings.
Facilities
The facilities were decent, offering essential services for a comfortable stay.
Walter
United Kingdom,
September
2023
6.8/10
The hotel had a few drawbacks like the rooms being very hot throughout the night even when turning off the radiator, broken fire alarm, and a corridor filled with booze bottles from the previous night. The broken light in the bathroom and walls needing paint were noticeable. Despite the noise level from nearby bars till 3:30 am, the reception and bar areas were aesthetically pleasing. On the positive side, the service was friendly and helpful, and the location was convenient for exploring the city center and train station.
Rooms
5.0
The room was small and had some issues like a broken light in the bathroom and being very hot throughout the night.
Service
7.0
The staff were friendly and helpful throughout our stay.
Location
8.0
The hotel's location was great, very close to the train station and city center, making it convenient for travelers.
Dining
6.0
The dining experience was satisfactory, with accommodating staff but limited breakfast options.
Facilities
6.0
Basic facilities and amenities were available, nothing luxurious but functional.
Margaret
United Kingdom,
August
2023
7.2/10
The hotel rooms weren't as clean as other hotels I've stayed in; they looked like they needed vacuuming with dust and crumbs in the corners. Additionally, there was spilled something down the door and walls that hadn't been cleaned off. The noise from nearby bars made it difficult to sleep on Thursday night, and the rooms, although a bit small, are typical for this type of hotel.
Rooms
6.0
The rooms needed cleaning and there was noise from nearby bars, but the size was expected for this type of hotel.
Service
9.0
The staff was amiable and welcoming, and exceptionally helpful and friendly. They were always super friendly and helpful at all times of the day.
Location
7.0
The location was fantastic and easy to find by car with secure onsite parking, but noise from nearby clubs made it hard to sleep until 4 am. It's convenient for the train station, but don't expect it to be right next to it.
Dining
7.0
The dining experience was lovely and great value for money, but there were issues with cold buffet items and a toaster that didn't work. The price was within the room rate.
Facilities
7.0
The facilities offered dry cleaning, housekeeping, and a welcome drink. They were adequate for the stay.
Trevor
United Kingdom,
July
2023
7.2/10
The hotel was spotless, and overall one of the best stays we have ever had in Birmingham. The rooms were as basic as they come but warm enough. Facing a nightclub with music blaring until at least 3 am was a downside. The service was a mix of very helpful individuals and some communication issues with staff. The location was very central and convenient for exploring the city, though noise and vibration were a drawback. The dining experience offered a nice selection each morning but lacked in some aspects. The facilities were good overall.
Rooms
7.0
The rooms were basic but clean and warm enough.
Service
6.0
The staff were a mix of very helpful and some communication issues.
Location
8.0
The hotel's very central location was convenient for exploring the city.
Dining
7.0
The dining experience offered a nice selection each morning.
Facilities
8.0
The facilities were good overall.
Clean
Nightclub noise
Dorothy
United States,
June
2023
8.2/10
My stay at the hotel was pleasant overall. The rooms were compact, comfortable, clean, and had everything I needed for a one-night stay. The service was friendly and efficient. However, the noise from the extractor fan in the bathroom was a bit bothersome. The location was excellent, close to shops and restaurants, but the mismatch between the new exterior and the room's appearance was noticeable.
Rooms
8.0
The rooms were compact, comfortable, clean, and had everything you may need for a one-night stay.
Service
9.0
The service was friendly and efficient.
Location
9.0
The location was excellent, very close to shops and restaurants.
Dining
8.0
The dining experience was good with a good selection of hot and cold food.
Facilities
7.0
The hotel had pleasant facilities.
Steve
United Kingdom,
May
2023
7.8/10
My stay at the hotel was pleasant overall. The rooms were clean and tidy, albeit a bit small for my liking. The service from the staff, especially Robert, was incredibly helpful and friendly. The location was good for exploring central Birmingham, although it could get a little noisy. The dining experience was enjoyable, with lots of choices available. The overall value for money was decent, considering the amenities provided.
Rooms
8.0
The rooms were clean and tidy, a little small but adequate. It was nice and warm.
Service
9.0
The staff were all very friendly and helpful, especially Robert. Service was efficient.
Location
7.0
The hotel's location is good for central Birmingham, near key locations and attractions. Easy access to food options in China Town.
Dining
8.0
The dining experience was lovely with plenty of choices.
Facilities
7.0
The hotel facilities were good, with dry cleaning and housekeeping services available.